Help & FAQ

FREE SHIPPING FOR ORDERS OF $35 OR MORE
We offer free shipping for orders of $35 or more that are placed through our website and shipped within the U.S. (including Hawaii, Alaska, Puerto Rico and military APO's). If your order is less than $50, shipping starts at only $5.98. Click here for more details about shipping

ORDER INFO & PAYMENT
Shop anytime and order online on our secure online store. We accept Visa, Mastercard, Discover, American Express and Paypal. Orders cannot be placed over the phone.

CHANGES TO MY ORDER OR CANCELLATION

How do I cancel or change my order?
Once your place your order, your payment will be processed immediately and your order will be electronically sent to our warehouse for fulfillment. Therefore, no changes or cancellations can be made after your order is placed, please check your order carefully before submitting your order.

RETURNS & EXCHANGES
Customer satisfaction is our priority. We are happy to accept returns within 45 days of your order date on items that are unworn and in new condition with original tags. A 25% restocking fee may be charged for items that are returned that do not comply with our return policy. Click here to start your return

SALES TAX
We collect Washington sales tax at a rate of 10.1% for orders shipped within Washington state. Sales tax collected will appear as a separate line item on your receipt. We do not collect tax for orders shipped outside of the state of Washington.

For orders placed by tax exempt organizations or institutions located in Washington, please email us your tax exempt documentation.

Please note that if your package is shipped to a state that imposes sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return to report taxable purchases that were not taxed and to pay tax on those purchases. Contact your state tax authority for information about your tax obligations

MORE INFORMATION

Contact Us - click here to ask us a question

TERMS AND CONDITIONS, TERMS OF USE AND PRIVACY POLICY